How It Works

As a member of The Bradford Exchange Rewards, you receive various money-saving benefits, subject to the terms and conditions below:

  • 10% cash back on every purchase from our Family of Brands
  • 5% cash back on purchases from 1,000+ Marketplace retailers
  • Unlimited shipping and return shipping rebates at our Family of Brands
  • Shipping and return shipping rebates up to $10 per order at Marketplace retailers

Your membership is non-transferable. Your benefits are available only to you and your immediate family. “Immediate family" means you, your spouse or partner and your children living in your home who are permanent residents and at least 18 years old. There is a limit of one membership per household. In addition, membership benefits are only available to personal, non-commercial purchasers. Any order that is deemed a commercial (non-personal) use or high-volume/reseller order, at our sole discretion, will not be eligible for membership benefits.

10% Cash Back at Our Family of Brands

With The Bradford Exchange Rewards, you receive unlimited 10% cash back on every purchase from our Family of Brands. Purchases made at the following retailers are eligible for 10% cash back:

  • The Bradford Exchange
  • Ashton-Drake
  • The Hamilton Collection
  • The Bradford Exchange Checks

How to receive 10% cash back

You can shop online, over the phone, or by mail order and earn 10% cash back on every purchase from our Family of Brands! Simply shop at The Bradford Exchange, Ashton-Drake, The Hamilton Collection, or The Bradford Exchange Checks as you normally would. We’ll automatically add your 10% cash back to your Savings page and mail you a check for your earnings the following month.

Limits & Details:

Only merchandise purchases are eligible for 10% cash back. Taxes, shipping charges, and other fees are not included in your 10% cash back earnings. Family of Brands purchases made on third-party sites are not eligible for 10% cash back. All purchases must be made directly with each brand to qualify for 10% cash back. Any orders returned or cancelled are not eligible for 10% back.

5% Cash Back at Marketplace Retailers

As a member, you also receive 5% cash back when you shop at 1,000+ retailers in the Marketplace. You can earn up to $1,000 in cash back on Marketplace purchases every year as an active member.

How to receive 5% cash back

You can earn 5% cash back when you shop at Marketplace retailers online, in-store, over the phone, or by mail order. Your 5% cash back amount is based on your purchase total (minus taxes and fees).

Online: Earn 5% cash back automatically when you shop through your member account.

  1. Sign into The Bradford Exchange Rewards and click “Shop” on your main menu. Then select “Shop Marketplace” from the dropdown.
  2. Select a retailer from the Marketplace and click through the links to shop online. Be sure to complete your purchase in the new window that opens after you click “Shop Now”.
  3. After your purchase, we’ll automatically add 5% cash back to your Savings and mail you a check for your earnings the following month.

After you’ve completed your online purchase, we’ll automatically add your 10% Cash Back earnings to your Savings page, typically after your order ships.

Offline: You can also shop at Marketplace retailers in-store, over the phone, or by catalog mail order and submit a rebate claim for 5% cash back on your purchases.

  1. Make a purchase at any eligible Marketplace retailer.
  2. Complete a rebate form with information about your purchase.
  3. Mail in your rebate form and proof-of-purchase documentation to:

    The Bradford Exchange Rewards Rebates
    PO Box 290728
    Wethersfield, CT 06129-0728

Once we receive your mailed rebate form and proof-of-purchase documentation, we’ll review your claim within 3-6 weeks. Then, we’ll add your cash back to your Savings page and send you a check for all your approved earnings the following month.

You can also submit rebate claims for 5% cash back online from your member account. Once you’ve signed in, click “Rebates” on your main menu and follow the instructions provided to submit your claim online. Please note that all rebate claims must be submitted within 60 days of your purchase.

Limits & Details:

To qualify for 5% cash back, your purchase must be made at an eligible Marketplace retailer. The 5% cash back is valid on merchandise only. Marketplace retailers are subject to change without notice. You can view the current list of eligible retailers by visiting the Marketplace from your member account. Simply click “Shop” on your main menu, then “Shop Marketplace” from the dropdown.

Once you receive a shipping confirmation, your 5% cash back earnings will apply to your Savings page within 5-7 days. Online Marketplace retailers labeled “Rebate Required” are not eligible for automatic cash back. You’ll need to submit a rebate claim to receive 5% cash back on purchases from these retailers. One purchase per retailer per day is eligible for 5% cash back. Purchases of gift cards and money orders, as well as purchases using a retailer’s bill-pay service, are not eligible for 5% cash back. You can earn up to $1,000 in cash back on Marketplace purchases every year as an active member. Additional restrictions may apply for each participating retailer. Any orders returned or cancelled are not eligible for 5% cash back. To view restrictions for a specific retailer, visit the online Marketplace and click to view that retailer’s page.

Shipping and Return Shipping Rebates

You can claim unlimited shipping and return shipping rebates on purchases from our Family of Brands. You can also claim shipping and return shipping rebates of up to $10 per purchase from Marketplace retailers. You’re eligible for a total of $500 in shipping rebates and $500 in return shipping rebates on Marketplace purchases every year. Please note that all rebate claims must be submitted within 60 days of your original purchase.

How to submit a rebate claim

Online Claims: Submit your rebate claim online from your member account:

  1. Click “Rebates” on your main menu.
  2. Select your rebate type and enter your purchase information.
  3. Submit your proof-of-purchase through the portal or email it to [email protected] with your claim number in the subject line.

Mailed Claims: Send your rebate claim and proof-of-purchase to our mailing address:

  1. Complete a rebate form with all required information.
  2. Mail your rebate form and proof-of-purchase documentation to:

    The Bradford Exchange Rewards Rebates
    PO Box 290728
    Wethersfield, CT 06129-0728

Visit your Rebates page from your online account to download and print additional rebate forms. You can also request more rebate forms by calling Customer Service at 877-518-2644.

Proof of Purchase:

All your rebate claims must be submitted with valid proof-of-purchase documentation. Your proof-of-purchase documentation must be unaltered and include the purchase date, purchase total, items purchased, and the shipping and handling charges you paid.

Examples of valid proof-of-purchase include:

  • An order confirmation page
  • An order confirmation email
  • A packing slip
  • A sales receipt

To claim a return shipping rebate, you must submit two forms of documentation with your claim: proof of your original purchase and proof of your return shipping charge.

Savings

All your membership earnings are added to your Savings page, whether you shop at our Family of Brands or at Marketplace retailers. To visit your Savings page, sign into your member account online and click “Savings” on your main menu.

You can also check up on your Savings and the status of your claims by calling Customer Service at 877-518-2644.

On the 15th of every month, we’ll send you a check for all approved earnings in your Savings.